Effective Date: March 14, 2026
Last Updated: March 14, 2026
NaturalBlum, LLC (“NaturalBlum,” “we,” “us,” or “our”) ships hemp-derived cannabinoid products in accordance with the terms below. By placing an order through https://naturalblum.com/ (the “Site”), you agree to this Shipping Policy.
1. Domestic Shipping Rates
We offer flat-rate domestic shipping of $9.50 on eligible orders.
We also offer Free Shipping on qualifying orders over $150, where available at checkout. To receive Free Shipping, the customer must select the Free Shipping option during checkout when it is offered.
No refund, credit, or partial reimbursement will be provided for shipping charges if a qualifying customer selects a paid shipping method instead of the Free Shipping option made available at checkout.
2. Where We Ship
United States
NaturalBlum ships throughout the United States, except where shipment is prohibited or restricted by applicable law or carrier limitations.
Customers are solely responsible for determining whether hemp-derived cannabinoid products may legally be purchased, shipped to, possessed, imported, or used in their jurisdiction.
NaturalBlum reserves the right to refuse, cancel, or limit any order at any time if we believe shipment may violate applicable law, carrier policy, or other restrictions.
3. Shipping Method
Domestic U.S. orders are generally shipped via USPS Ground Advantage.
NaturalBlum may use the shipping method or carrier it determines is appropriate for the order, destination, or package characteristics.
A tracking number will be provided by email once available.
4. Processing Time
Most orders are processed and shipped within three (3) business days after payment is received and the order is accepted.
In limited circumstances, including temporary stock shortages, unusually high order volume, holidays, weather events, or other operational delays, processing may take up to ten (10) business days.
Processing time is separate from carrier transit time.
If NaturalBlum is unable to ship an order within the time stated at checkout or in this policy, we may contact the customer with an updated shipping timeline and available options, including cancellation where required by applicable law.
5. Transit Times and Delivery Estimates
Any delivery date or transit-time estimate provided on the Site, at checkout, by email, or by the carrier is an estimate only and is not guaranteed.
Carrier delays may occur due to weather, holidays, service disruptions, volume surges, or other circumstances beyond NaturalBlum’s control.
NaturalBlum is not responsible for carrier transit delays after an order has been tendered to the carrier.
6. Tracking
Once a tracking number is generated, the customer is responsible for monitoring shipment progress using the carrier’s tracking system.
Tracking updates are provided by the carrier and may not update in real time.
7. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout.
NaturalBlum is not responsible for delays, failed deliveries, losses, or additional charges resulting from an incorrect, incomplete, outdated, or undeliverable shipping address provided by the customer.
If a package is returned to NaturalBlum because of an incorrect address, failed delivery, or refusal by the customer, the customer will be responsible for any reshipping costs before the order is re-shipped.
8. Delivered Packages; Lost or Stolen Packages
Once a package is marked “Delivered” by the carrier, NaturalBlum is not responsible for lost, stolen, misplaced, or missing packages.
Customers are responsible for checking the delivery location, household members, neighbors, mailroom, leasing office, or other possible delivery points and for contacting the carrier directly regarding delivery issues.
9. Damaged or Incorrect Orders
If an order arrives damaged or if the customer receives the wrong item, the customer must contact NaturalBlum promptly and provide:
- the order number;
- a description of the issue; and
- clear photos showing the damage or incorrect item.
If NaturalBlum confirms that the order arrived damaged or that the wrong item was shipped, NaturalBlum will provide a replacement at its discretion.
10. Order Changes and Cancellations
Requests to change or cancel an order are handled on a case-by-case basis.
NaturalBlum does not guarantee that an order can be changed or canceled after it has been placed.
Once an order has entered processing or has been shipped, changes or cancellations may not be possible.
11. Out-of-Stock Items
In the rare event that an item is temporarily out of stock after an order is placed, NaturalBlum may delay shipment, partially fulfill the order, contact the customer regarding available options, or cancel the unavailable portion of the order and issue an appropriate refund, where applicable.
12. Shipping Restrictions and Customer Responsibility
Customers are solely responsible for ensuring that the products they order may legally be shipped to and possessed in their jurisdiction.
By placing an order, the customer represents that they are legally permitted to purchase and receive the products ordered.
NaturalBlum reserves the right to refuse, hold, cancel, or refund any order in its discretion if legal, regulatory, carrier, fraud-prevention, or operational concerns arise.
13. Policy Changes
NaturalBlum reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective when posted to this page.
14. Contact Us
If you have questions about shipping, please contact us using the contact information listed on the Site.
